Cadena de Hoteles R.H. S.A. guarantees the protection of the personal data of its guests, suppliers, and employees, in accordance with Law No. 25,326 and its Regulatory Decree No. 1558/2001. The data collected will be used solely for the management of reservations, stays, billing, and institutional communications. The owner of the data has the right to access, rectify, update, or delete the information, in accordance with Article 14 of Law 25,326. The data will not be transferred to third parties without the express consent of the owner, except when legally required. The information is stored in secure systems with confidentiality measures and restricted access. Any queries or complaints may be addressed to the Agency for Access to Public Information, the supervisory body for Law 25,326.

Confidentiality Notice

Cadena de Hoteles R.H. S.A.

Introduction

At Cadena de Hoteles R.H.S.A, we value the privacy and security of our guests', visitors', and users' personal data. The purpose of this privacy notice is to inform you how we collect, use, protect, and share the personal information you provide to us through our website, social media, contact forms, telephone or in-person reservations, and other means related to our service. By using our channels or services, you accept the terms of this Notice and authorize us to process your data in accordance with the provisions herein.

What data is collected and how it is obtained:

• First and last name.
• Mailing address (billing).
• Email address.
• Phone number.
• Payment details.
• Social media information (if you communicate with us through social media).
• Stay preferences: date, room type, number of guests.
• Travel information or special requirements.
• ID or passport number, if applicable.

This data is collected when you:

• Make a reservation or request a quote.
• Contact us by email, phone, or social media.
• Participate in surveys and promotions.
• Visit our website or fill out a contact form.

Use of Cookies and Similar Technologies

Our website may use cookies and similar tools to improve the user experience, facilitate navigation, and remember preferences. Cookies do not store sensitive personal information.
Users can configure their browser to reject or delete them at any time.

Modifications to the notice

This notice may be updated periodically to reflect changes in our practices or applicable regulations. The current version will always be available on our website.

1. NATIONAL LEGAL FRAMEWORK

Law 24,240 on Consumer Protection (BO 10/27/1993) Art. 4: Obligation to provide clear, accurate, and sufficient information. Art. 7: Consumer rights regarding distance contracting. Art. 10 and 19: Advertising and contractual conditions. Art. 34: Rights of revocation in distance contracts. Civil and Commercial Code of the Nation (art. 1100 to 1116) on contracts and revocation of services. Provision 954/2025 of the Ministry of Commerce (BO 4/09/2025): Obligation to inform. "Repentance/cancellation button in online reservations. Regulations of the province of Chubut: General Directorate for Consumer Protection and Defense, Complaints book and claims register. National Migration Law No. 25,871 FEHGRA 2025 recommendations for the hotel sector.